Distribution, Warehouse, and Delivery Organizations need to deploy a mobile order management and fulfillment solution to gain real-time insight into the status and tracking of their customer orders.
A mobile order management application allows a field sales representative to check inventory levels, view the status of a customer order, or place an order from the customer site using a mobile phone or PDA.
In the warehouse employees can use a mobile order management solution to validate the picking and packing process of a customer order. This process ensures quality through reduced errors in incorrect shipments of product.
Delivery drivers can use a mobile order management solution to get directions to a customer location, verify the contents of the order at a customer site, and capture a customer signature digitally for proof-of-delivery, especially useful in direct store delivery industries.
A few of the industries 2GO Software Solutions currently offers mobile order management solutions for are: